FREQUENTLY ASKED QUESTIONS
Is THE STORE handicap accessible?
Unfortunately, THE STORE is not handicap accessible at this time.
What amenities are included with guest rooms?
GUEST ROOMS
- Laptop Friendly Desk / Table & Chair
- Smartphone Chargers (Mac & Android)
- Free WiFi access
- 28” TV W/ Digital Channels, Netflix & Amazon Prime (No Cable)
- Hair Dryer & Hair Trimmer
- ‘Forget-Me-Not’ Toiletries
- Snack Basket
- In-Room Keurig Coffee Maker
- In-Room Refrigerator W/ Small Ice-Tray
- Iron & Ironing Board
- Dishes & Silverware
- Additional Pillows & Blankets
- Microwave
- High-End Audio W/ MP-3 Connection (Guest Suite Only)
COMMON AREAS
- Water Garden
- Courtyard
- Screened Porch
- Laundry Access (by Request Only)
*Please note that kitchen access is not available without a meeting area reservation.
What amenities are included with meeting area?
FURNISHINGS
– (3) Worktables (Seating for 6-8 People Each)
– Lounge Seating for up to 12 People
– Wood-burning Fireplace
AUDIO VISUAL
- Wi-Fi and Ethernet
- Projector (ViewSonic-1280 x 800 WXGA DLP)
- Portable 75" Projection Screen
- High-End Audio System (MP-3 Compatible)
COMMON AREAS
- Water Garden
- Courtyard
- Screened Porch
MISC.
- Kitchen Access
- Coat Rack
- Waste/Recycle Receptacles
- Supplemental Folding Chairs
- Unisex Restroom
Is breakfast served for overnight guests?
While we do not provide breakfast or kitchen privileges, we do provide in-the-know concierge services to what (we feel) makes Raleigh, “RALEIGH".
Do you accept pets?
We love all animals, especially those that serve the disabled. However, we are not able to accommodate pets. We are a small guest house and must be sensitive to those with allergies.
Where is THE STORE located?
THE STORE is located in the Historic Glenwood-Brooklyn District. If you plan to take an Uber, Lyft or taxi, please tell the driver to drop you off at the WHITE, 2-story building on the SE CORNER of Devereux and Gaston Sts. NOTE: The smaller green house located on the opposite side of Gaston St. has the same house number of 719 which may cause confusion.
The Glenwood-Brooklyn neighborhood is considered very safe, walkable and friendly. However, please be mindful to lock your car and take your keys. THE STORE is not responsible for damage to or loss of personal property, parking violations or personal injury.
When is check-in and check-out?
Standard check-in time is 3:00PM and check-out time is 11:00; however, guests may request luggage drop off and pick-up. If your accommodations are ready and available before 3:00PM, you will be contacted via text or email to let you know. Please confirm your estimated arrival time (ETA) and kindly provide updates. Ring the bell at the pair of double doors near that driveway. The Owner/Host will greet you for check-in and demonstrates operation of the key-locked door.
Does THE STORE accommodate children?
We love kids! However, we are not able to accommodate their needs. Our downstairs lobby and our guest room configuration are not child friendly. We apologize.
Is parking available?
On-street parking is free, but limited. A nearby parking lot—shown on the Parking Diagram below—is available for overflow parking located 1 block away off Gaston Street directly behind Peace Street Market.